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Future Skills for the Executive Assistant
Future Skills for the Executive Assistant
Introduction and setting the scene (3:57)
Future Skills (2:30)
Skill 1 - Problem Solving and Optimisation (5:11)
Skill 2 - Creativity and Innovation (2:19)
Skill 3 - Cognitive Flexibility (1:50)
Skill 4 - Emotional Intelligence (3:41)
Skill 5 - Assertive Communication (3:20)
Skill 6 - Critical Thinking (3:25)
Skill 7 - Autonomy (4:22)
Skill 8 - Accountability (2:18)
Skill 9 - Persistence (2:42)
How to prepare for an uncertain future (4:07)
Important emotional competencies (3:40)
Assistants applying Kaizen (8:55)
Old behaviours to disrupt NOW! (2:58)
Top tips and final thoughts (4:15)
Skill 3 - Cognitive Flexibility
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