Future Skills for the Executive Assistant
-
Introduction and setting the scene (3:57)
-
Future Skills (2:30)
-
Skill 1 - Problem Solving and Optimisation (5:11)
-
Skill 2 - Creativity and Innovation (2:19)
-
Skill 3 - Cognitive Flexibility (1:50)
-
Skill 4 - Emotional Intelligence (3:41)
-
Skill 5 - Assertive Communication (3:20)
-
Skill 6 - Critical Thinking (3:25)
-
Skill 7 - Autonomy (4:22)
-
Skill 8 - Accountability (2:18)
-
Skill 9 - Persistence (2:42)
-
How to prepare for an uncertain future (4:07)
-
Important emotional competencies (3:40)
-
Assistants applying Kaizen (8:55)
-
Old behaviours to disrupt NOW! (2:58)
-
Top tips and final thoughts (4:15)
