We work in a world that is absolutely flooded by information. Too many emails, too many social media and chat apps and yet a shrinking attention span. This session is designed to help you craft ‘brain-friendly’ communication and understand your own limited capacity for to retain information. How do we create better, more impactful communication? This session will show you how!
- Understanding information overload and tech stress
- Important elements to consider when creating emails and written materials that people will read and respond to appropriately
- The power of colour and visual elements
- How to plan and prepare better communication
- How to encourage better email/electronic message etiquette across your team
This session is designed to give you practical tips on how to create information that will actually be read and responded to appropriately. Business writing doesn’t (and shouldn’t be boring)!
Anel is a multi-award winning former personal assistant with 15 years’ experience in the corporate world. She has been training assistants since 2009 and became a full time facilitator 6 years ago as demand for her programs grew.
She is well known for her fresh and dynamic approach and her ability to help employees understand the changing landscape of business and what will be required from them to stay relevant in the future. She held both CAP-OM and CMOP certifications and has a Business Management Diploma and studied Drama which makes her uniquely positioned to work with clients and makes her fun to watch.
She has worked with groups as large as 2000 from 24 different countries and truly has a global view, she has participated in events in New Zealand, Ghana, Kenya, Zanzibar, Malaysia, Singapore, France, United Kingdom and the United States. She has been exposed to delegates from all over the world, different accents, backgrounds and industries. Anel has also worked with several premium companies across the globe for in-house training interventions and performance coaching.
She qualified as a Results Based Coach in 2015 and specializes in working with clients on time management, confidence and goals setting with great success. As a coach she is passionate about helping her clients create better lives and careers.
Anel is currently rated as one of the best trainers for assistants in the world by Executive Secretary Magazine and has appeared at all the top events for her industry.
PreviewIntroduction and setting the scene (5:12)
StartThe current situation and problems (7:28)
StartWhat content are we generating and what should we consider? (8:39)
StartThe 7 C's of good content (2:36)
StartCreating better content (5:25)
StartFormulating your communication (5:13)
StartCreating a good structure (2:46)
StartThe BIG NO-nos (5:29)
StartEmpowering your team to communicate better (4:41)
StartTop Tips and final thoughts